Privacy Policy

Effective Date: January 2026
Last Updated: January 2026

Intelux Electronics Pvt. Ltd. (“Intelux,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or interact with our website www.inteluxindia.com (“Website”), and when you use our products or services that link to this Privacy Policy. By accessing or using our website or submitting information to us, you consent to the terms of this Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use the Website, including:

Contact Information:

• Name
• Email address
• Phone number
• Company/Organization name
• Job title

Communication Data:

• Enquiries submitted through contact/lead forms
• Emails, chat messages, or engagement with support
• Newsletter sign-ups

Usage Information:
We automatically collect certain information when you visit the Website, including:

• IP address
• Browser type and version
• Device information
• Pages viewed, time spent, search terms
• Referring URLs
• Click paths and interaction data

This information is collected through standard technologies such as cookies, web beacons, and server logs.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You:

• Respond to enquiries and support requests
• Provide information about products, services, events, and updates
• Send newsletters and marketing communications (only if opted in)

To Improve Our Services and Website:

• Analyze usage patterns and trends
• Enhance Website features, performance, and security
• Personalize content and user experience

To Manage Business Operations:

• Process requests and fulfil services
• Maintain records for legal, tax, and compliance requirements
• Evaluate and improve internal processes

We do not rent, sell, or share your personal information with third parties for their own marketing purposes without your consent.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect information about your interaction with the site. Cookies are small text files stored on your device that allow the Website to recognize you and remember preferences.

Types of cookies we may use:

• Essential Cookies: Required for core Website functionality
• Performance and Analytics Cookies: Help us understand Website usage and improve performance
• Functional Cookies: Enable enhanced features and personalization

You may choose to disable or block cookies through your browser settings; however, doing so may affect the functionality of the Website.

4. Data Sharing and Disclosure

Service Providers:
We may share information with trusted third parties who assist us in operating the Website, processing data, managing marketing, or delivering services. These entities are authorized to use your information only as necessary to provide these services.

Legal and Compliance:
We may disclose your information if required by law, or if we reasonably believe disclosure is necessary to:

• Comply with legal process
• Protect rights, property, or safety of Intelux, users, or the public
• Enforce the Website’s Terms of Use

Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of corporate restructuring.

5. Security of Your Information

We implement reasonable organizational, technical, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

• Encrypted communication (HTTPS)
• Access controls and authentication
• Regular vulnerability assessments
• Secure data storage and backups

However, no Internet transmission is completely secure. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures.

6. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Restrict or object to processing
• Request deletion of your data
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the details in Section 9 below.

7. Children’s Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

8. Third-Party Sites and Links

Our Website may contain links to other websites that are not operated by Intelux. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites before providing personal information.

9. Contact Information

For questions, concerns, or exercise of privacy rights, you may contact our Privacy Team at:

Intelux Electronics Pvt. Ltd.
Email: marketing@inteluxindia.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated “Effective Date.” Your continued use of the Website after such updates constitutes acceptance of the new Policy.